RENEWAL POLICY FOR AUTOMATICALLY RENEWING SUBSCRIPTIONS
We will charge or debit your payment method at the beginning of your subscription. When your premium membership subscription is due to renew, we will use the payment method currently associated with your account – this could be your PayPal account or credit card. If your credit or debit bank account has been closed or your payment method is otherwise invalid (e.g. due to insufficient funds), your subscription will not renew and your membership will revert to the free membership with no access to our resources. If we are unable to collect payment prior to your renewal date and you wish to retain your premium membership, you will be subject to current payment plan offerings. In certain cases, such as an expired card, you will receive an email requesting you update your billing information. You can view your payment method at any time by logging in and clicking account. You will see your billing information at the bottom of the page.
Until you cancel, billing will continue according to the cycle stated at the time of your purchase.
Cancelling a subscription purchased with a credit or debit card
If you have purchased a premium membership on therealitycheck.com, and would like to stop the subscription from automatically renewing, you can do so at any time by logging in to therealitycheck.com, clicking on account and scrolling to the bottom where you will see “Cancel”. Any amounts paid prior to your cancellation will not be refunded.
Automatically renewing monthly premium membership subscriptions are non-refundable. If you choose to cancel, your subscription will expire when the next payment would normally have occured. Any amounts paid prior to your cancellation will not be refunded.
Cancelling an automatically renewing subscription purchased with PayPal
If you purchased a Premium Membership through PayPal that is automatically renewing and would like to cancel your subscription, you will need to cancel the subscription in your PayPal account directly. Instructions can be found here.